Returns, Exchanges & Refunds Policy

1. Returns Policy

JC CLUB BELIZE is committed to providing customers with quality products and a satisfactory shopping experience.

Customers may request a return within two (2) calendar days from the date of receiving their order, subject to the conditions outlined in this policy.

To qualify for a return:

• The item must be unused, unopened, and in the same condition as received.
• The product must include all original packaging, labels, accessories, manuals, and any included components.
• The customer must provide valid proof of purchase or order confirmation.
• The return request must be submitted within the applicable return period.

JC CLUB BELIZE reserves the right to inspect returned items and refuse any return request that does not meet the eligibility requirements stated in this policy.

2. Refund Policy

Approved refunds will be processed within seven (7) business days after JC CLUB BELIZE receives and verifies the returned product.

Refunds may be issued through:

• The original payment method used for the purchase; or
• Store credit, at the discretion of JC CLUB BELIZE.

Original shipping fees, delivery charges, handling fees, and any additional costs associated with the order are non-refundable unless the return is due to an error caused by JC CLUB BELIZE.

Refund processing times may vary depending on the customer's financial institution or payment provider.

3. Defective, Damaged, or Incorrect Products

If a product is received damaged, defective, or different from the item ordered, customers must notify JC CLUB BELIZE within two (2) calendar days of receiving the order.

Customers may be required to provide:

• Photos or videos showing the damage or defect;
• Proof of purchase;
• Additional information requested by JC CLUB BELIZE to evaluate the claim.

After review and approval, JC CLUB BELIZE may provide an appropriate resolution, including:

• Product replacement;
• Exchange for an equivalent item; or
• Refund according to the circumstances of the case.

Claims submitted after the required timeframe may not be eligible for replacement, exchange, or refund.

4. Order Cancellation Policy

Customers may request cancellation of an order before the order has been processed for shipment or delivery.

Once an order has been prepared, dispatched, or delivered, cancellation requests will no longer be accepted and will be handled according to the applicable Return Policy.

JC CLUB BELIZE reserves the right to cancel orders due to circumstances including product unavailability, payment issues, suspected fraudulent activity, or other operational reasons.

5. Return Procedure

To request a return, exchange, or refund, customers must contact JC CLUB BELIZE Customer Service through:

Email: refunds@jcclubbelize.com Phone: +501 615-2277

Customers must provide:

• Order number or proof of purchase;
• Reason for the return request;
• Supporting evidence where applicable.

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, incorrect, or incorrectly supplied product caused by JC CLUB BELIZE.

Returned items must be packaged securely to prevent damage during transportation.

6. Non-Returnable and Excluded Products

Certain products may not be eligible for return or exchange due to health, hygiene, safety, legal, or product-specific requirements.

Examples may include:

• Opened food and beverage products;
• Personal care and hygiene products;
• Products that have been used, altered, or damaged after delivery;
• Items specifically marked as non-returnable.

Any applicable exclusions will be clearly communicated on the product page or at the time of purchase.

7. Product Inspection and Customer Responsibility

Customers are responsible for inspecting their order immediately upon delivery or pickup.

Any missing items, damages, defects, or order discrepancies must be reported to JC CLUB BELIZE within the required timeframe stated in this policy.

Failure to report issues within the specified period may result in the inability to process a return, replacement, or refund request.

8. Governing Law and Jurisdiction

These Returns, Exchanges & Refunds Terms & Conditions shall be governed by and interpreted in accordance with the laws of Belize.

Any disputes arising from or relating to this policy shall be subject to the applicable jurisdiction of Belize.

9. Changes to This Policy

JC CLUB BELIZE reserves the right to update, modify, or replace this Returns, Exchanges & Refunds Policy at any time without prior notice.

Customers are responsible for reviewing this policy periodically to remain informed of any changes.

Continued use of the JC CLUB BELIZE platform or purchase of products after updates have been published constitutes acceptance of the revised policy.

10. Contact Information

JC CLUB BELIZE 2 Miles George Price Highway Belize City, Belize

Email: refunds@jcclubbelize.com Phone: 0800 8888888

JC CLUB BELIZE remains committed to handling returns and refunds fairly while ensuring a secure and reliable shopping experience for all customers.